FAQs

Q: Can I place an order without creating an account?

 A: We offer the flexibility to place an order as a guest. However, we highly recommend creating an account to enjoy additional benefits such as a quick checkout process, easy order tracking, and exclusive updates on new releases and promotions.

Q: Is it possible to cancel or modify my order? 

A: Yes of course you can modify your order till 12 hours after your place the order, but sorry, we're not accepting cancellation.

Q: When will my order be dispatched?

 A: Once your payment is verified, we strive to process and dispatch your order within 24 hours, ensuring a prompt delivery. 

Q: How can I track the shipment of my order?

 A: Once your order is dispatched, you will receive an email notification containing a unique tracking number. You can use this tracking number to conveniently monitor the progress and location of your package.

Q: What payment methods do you accept? 

A: We proudly accept major credit cards such as VISA, Mastercard, Discover, and AMEX. Additionally, we provide the convenience of PayPal as an alternative payment option.

Q: What is the estimated delivery time frame for my items?

 A: Typically, you can expect your items to be delivered within 2, sometimes three weeks.  Please note that delivery times may vary depending on your location and any unforeseen circumstances.

Q: Where do you ship from?

 A: Our shipments originate from various partnered factories located across different regions. As a result, if you order multiple items, they may be shipped separately to ensure efficient delivery from the respective manufacturing facilities.

Q: Do you offer international shipping services? 

A: Absolutely! We take pride in offering worldwide shipping to customers across the globe. Best of all, our tracked shipping service is provided free of charge, if your cart value is above $50.